There are several reasons you may be having an issue downloading the concert files.
1. Not Enough Storage Space
You may not have enough storage space on your device to download the full VR concert. We recommend a minimum of 15GB of free space, as the concert files total about 14.5GB.
We recognize these files are quite large and are working to reduce the file size in the future without compromising the quality of the VR concert.
You can create more storage space by deleting unused apps on your VR device.
2. Download was interrupted
If the download was interrupted (for example, if your device ran out of batteries while downloading the concert), then you may receive an error when you try to restart the download.
To resolve this issue on Meta Quest:
- Open the settings menu on your VR device.
- Select "Storage"
- Find the AmazeVR Megan Thee Stallion VR Concert app
- Select "Delete App Data"
- This will clear the existing app data and allow you to restart the download process
3. Files were deleted
If the concert data was deleted outside of the in-app menu, you may be unable to redownload.
To resolve this issue on Meta Quest:
- Open the settings menu on your VR device.
- Select "Storage"
- Find the AmazeVR Megan Thee Stallion VR Concert app
- Select "Delete App Data"
- This will clear the existing app data and allow you to restart the download process
4. Veri222 Error
If you are receiving a Veri222 Error and the above suggestions do not help, then you may need to delete the app and reinstall it.
We realize that doing so is very inconvenient since the file size is so large and apologize. We are working on finding other solutions to this issue ASAP.